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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nancy Eichhorn

June 26, 2025

5  out of  5
rating by Nancy Eichhorn
"I was searching for auto insurance quotes because my current company sent a renewal notice with a sky-high fee. I called Ken Schuurman's office and talked at length with "Tabatha". She was articulate, detailed, informative, and supportive. She wasn't trying to "sell" a product. She helped me understand the different categories included in all auto insurance plans, in terms of what they entailed and why they were or were not necessary for my aging car (over 185,000 miles). She followed up with an email, so I had paper copies to continue my comparison shopping, albeit better informed than when I began. She returned my call the next day to discuss options further, never putting pressure on me to buy her product. I was grateful for her time, consideration, and willingness to be supportive, regardless of the outcome. Many thanks!"
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Aliem Saechao

June 23, 2025

5  out of  5
rating by Aliem Saechao
"Great customer service! Times are tough right now, state minimums are higher for insurances which adds more costs. Pauline was able to help assist me and got back to me with a better quote on an existing policy. Thankyou Pauline!"
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Debbie Coons

June 21, 2025

5  out of  5
rating by Debbie Coons
"I had the very best experience with Tabatha helping me with our Auto Insurance. I needed to add an auto and a new man to my insurance and I decided to shop our existing companies. Tabatha made me feel so comfortable discussing what I needed. She was fast and efficient and got me numbers right away. Something my company could not do. We now will look to her for all our insurance needs. She's a rare gem. I do most highly recommend her to all my friends and family!"
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Denise Randle

June 20, 2025

5  out of  5
rating by Denise Randle
"Pauline was such a a good agent she found a way to lower my auto insurance. And she answered my question when I asked her why my insurance went up, and her explanation was clear and understandable."
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Skylar Thao

June 2, 2025

5  out of  5
rating by Skylar Thao
"Pauline was wonderful today assisting me. She got us information quickly, easily, and answered all our questions promptly. Very professional and proactively finding cost-saving options for my new coverage. Fantastic experience."
We responded:
"Thank you for reviewing our Sacramento State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Nhi Nguyen

May 30, 2025

5  out of  5
rating by Nhi Nguyen
"I got my quote from Tabatha! She was sweet and knowledgeable, and super fast in getting me my quote for an affordable price. I would highly recommend this agent organization to anyone"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Charndeep N

May 15, 2025

5  out of  5
rating by Charndeep N
"Gray experience working with Cameron, did everything in his reach to help me get a good rate and was very helpful at explaining what I was getting and paying for!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Angela Tofan

May 13, 2025

5  out of  5
rating by Angela Tofan
"Professional and prompt"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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linda shipman

April 17, 2025

5  out of  5
rating by linda shipman
"It was a great experience doing business withTabitha today! She was friendly and efficient and I got a great quote! I feel confident with my decision in going with State Farm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tamieka Poon

April 15, 2025

5  out of  5
rating by Tamieka Poon
"My experience was great my agent was even more wonderful explained everything very well made me feel very welcomed. Thank you."
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Laura Halpenny

April 15, 2025

5  out of  5
rating by Laura Halpenny
"Pauline was great! Very helpful and responsive!"
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Roxanne Levy

April 8, 2025

5  out of  5
rating by Roxanne Levy
"He was friendly and was making sure all the information was processed and documented correctly and was very pleasant I enjoyed my insurance process in starting my policy with the company"
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Akim

April 5, 2025

5  out of  5
rating by Akim
"I commend Pauline from the Ken Schuurman Agency—State Farm for her exceptional service in efficiently adding a vehicle to my policy and proactively finding cost-saving options for my existing coverage. Her personable approach and willingness to engage in friendly conversation created a positive experience, and her dedication to anticipating and exceeding customer expectations is truly commendable."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your Sacramento insurance needs. If there is anything else we can do to help, please let us know!"
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ashley reynolds

March 28, 2025

5  out of  5
rating by ashley reynolds
"Pauline was great to work with in reviewing our current policy and helped get us an additional discount for our home alarm."
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Elizabeth LoCicero

March 25, 2025

5  out of  5
rating by Elizabeth LoCicero
"Cameron was fantastic, respectful, and very efficient. Highly recommend this team!"
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Manmeet Sandhu

March 18, 2025

5  out of  5
rating by Manmeet Sandhu
"I had an amazing experience working with Tabatha Kalina at Ken Schuurman Agency - State Farm! She was incredibly helpful in getting me a car insurance quote and made the entire process smooth and hassle-free. Her professionalism, efficiency, and attention to detail ensured that everything was handled quickly, and I was able to get my insurance set up in no time. I highly recommend their services to anyone looking for a stress-free and reliable insurance experience. Thank you, Tabatha, for your excellent service!"
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Malcolm Dixon

March 8, 2025

5  out of  5
rating by Malcolm Dixon
"Tabitha was the absolute greatest. She was very knowledgeable about SF products and steered me in the right direction to make a decision I was comfortable with. It was a pleasure doing business with her."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know if we can assist with any more of your auto insurance needs in Sacramento."
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Carolyn Vocelka

March 5, 2025

5  out of  5
rating by Carolyn Vocelka
"Cameron was great, very helpful and knew what he was doing. Was with AAA and State Farm saved me money, yay! I take this back I was quoted an amount for insurance and that amount was taken out of my checking account. I then received an additional amount due $113 more than I was quoted. BAIT AND SWITCH"
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Rena Pryor

February 27, 2025

5  out of  5
rating by Rena Pryor
"Tabitha was wonderful!!! And State Farm quoted me 70$ less a month than progressive."
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Ryan Harris

February 27, 2025

5  out of  5
rating by Ryan Harris
"Excellent service, this location has been a great help for many years!"
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Antoinette Salcedo

February 27, 2025

5  out of  5
rating by Antoinette Salcedo
"I recently had the pleasure of working with Cameron from Ken’s team at State Farm, and I couldn’t be more impressed with the experience! From the moment I reached out, Cameron was professional, knowledgeable, and genuinely cared about finding the best coverage for my needs. He took the time to answer all of my questions, explained my options clearly, and made the process feel seamless and stress-free. I really appreciated his patience and attention to detail, ensuring I was comfortable with every decision. If you're looking for someone who truly values customer service and offers expert advice, I highly recommend Cameron and the team at State Farm!"
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Ashley Wertens

February 25, 2025

5  out of  5
rating by Ashley Wertens
"I have never had such an easy experience getting a quote for insurance! Our agent Cameron was well versed on all of the options available and ultimately made sure we got the right plan for us. He saved us over $100 on just one car. He was also very diligent and kind as we worked through the process. We are very grateful for the help!"
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Steve Wallace

February 21, 2025

5  out of  5
rating by Steve Wallace
"I just obtained insurance for my vehicles through Ken’s teams and was extremely impressed. Tabatha was a delight to speak to throughout the process. She guided me through the different coverage limits, explaining what would be beneficial depending on my needs. I appreciated her patience and feel assured I made the right decisions for my coverage. Thank you Tabatha!"
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Chunsong Lan

February 19, 2025

5  out of  5
rating by Chunsong Lan
"Good office! Pauline is the absolute best. Was very patient and helped me nd my family a lot! Highly recommend!"
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Reza Ebrahimi

February 19, 2025

5  out of  5
rating by Reza Ebrahimi
"The staff are very nice. They are really helpful. Pauline, and actually everyone here make your visit an enjoyable memory. I am happy to have them as my insurance agents."