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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karen Pitts

Karen Pitts

October 16, 2024

5  out of  5
rating by Karen Pitts
"Ms.Pauline, is 1st rate. Pauline was very professional, committed, honest, caring, and very knowledgeable. I needed an auto quote and she help meet my need. Thank you Pauline for being part of an outstanding team! :-)"
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Joseph Sharp

October 15, 2024

5  out of  5
rating by Joseph Sharp
"Cameron was fantastic, made it easy to bind a new policy. A week after my policy was active, I realized I hadn’t yet pulled my proof of insurance cards, so it was another chore on the list. They reached out to me unprompted and sent me the cards. Pretty damn good customer service."
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Karen Herrera

October 11, 2024

5  out of  5
rating by Karen Herrera
"Cameron was excellent and his customer service and personal skills very patient very detail oriented very comfortable with experience. I recommend Cameron and Jocelyn very friendly and kind."
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Michele Ann Chavez

October 4, 2024

5  out of  5
rating by Michele Ann Chavez
"The personal service we have received from Tabitha, since switching to State Farm has gone above and beyond for us. We chose to bring our business closer to home and saved money in doing so."
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Rocky Dimeo

October 2, 2024

5  out of  5
rating by Rocky Dimeo
"I really appreciate Joceline @ the ken schuurman state farm team...you guys have been great and I'm sorry that the insurance game in California is crazy right now...I know that it can be hard sometimes but try to stay positive and I hope things get better"
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Joseph Andres

October 2, 2024

5  out of  5
rating by Joseph Andres
"Great experience! Pauline really did a wonderful job helping me get the best insurance for my budget. She explained all my options well, and helped me come to a very informed decision. 100% recommend!"
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Waarshine

September 26, 2024

5  out of  5
rating by Waarshine
"This insurance is the best in Sacramento if anyone needs anything ask for Joceline Wilson she’s the real deal!! She’s so nice and caring her customer service skills are 10/10"
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Shawn Ballard

September 26, 2024

5  out of  5
rating by Shawn Ballard
"I'll keep this short and sweet as I am relatively new to State Farm, but I can report on my experiences thus far and attest to that. If you want someone who is genuinely on your side and will fight tooth and nail for you to not only secure the best rates possible but who also makes the whole experience seamless and, I dare say, effortless, then look no further. This location is all that, plus some. Jocelyne goes above and beyond duty to ensure your safety and all aspects of life. As always, I will update if and when necessary, but honestly, so far, so good."
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Amg_t4r

September 25, 2024

5  out of  5
rating by Amg_t4r
"Warm greetings to you all! I wanted to take some time out of my day to write a review because of the remarkable service I have received. I normally don't go out of my ways to write a review but I honestly felt like Pauline whom assisted me made it clear that she completely comprehend the situations I needed to be handled for the best outcome. The kindness in her heart and knowledgeable self really represented how this office brings out the most successful services. Thank you, State Farm. I will say this is absolutely a top notch office!"
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Melissa Khang

September 24, 2024

5  out of  5
rating by Melissa Khang
"Pauline is immensely awesome! No doubt about it. She paitiently guided me through on helping me save some money on my car insurance. I would honestly say it was such a pleasure time with her devoted work ethnic. I've repeatedly been having issues dealing with previous insurance companies but she sure made my experience there feel like it was without difficulty by answering all of my endless questions and going in depth to provide me a feeling of solace. I am filled with gratitude that there is still compassionate people like her out there working in this area of work."
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Tammie Retter

September 24, 2024

5  out of  5
rating by Tammie Retter
"They made it so easy to switch insurance companies with great rates and benefits."
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Shelli Cowart

September 24, 2024

5  out of  5
rating by Shelli Cowart
"Thank you Ken & your team for savings us money by bundling our insurance! Everyone was so nice & helpful."
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TRD

September 24, 2024

5  out of  5
rating by TRD
"Joceline is a ROCK STAR!!! Best customer service I have ever had. Go see Joceline for all your insurance needs. I promise you will love her."
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DJ Schuman

September 23, 2024

5  out of  5
rating by DJ Schuman
"Ken’s office will make sure your needs are taken care of. Joceline is a wonderful person and she makes sure any questions you have are answered and understood. Which cannot be emphasized enough nowadays."
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Catherine Gedney

September 23, 2024

5  out of  5
rating by Catherine Gedney
"Worked with Joceline for a client moving to California and she was great!"
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Jesse Oliver

September 23, 2024

5  out of  5
rating by Jesse Oliver
"Joceline was great at explaining my car insurance coverages to me and making sure i understood what I had. Thanks for your help & saving me!"
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heidi cook

September 23, 2024

5  out of  5
rating by heidi cook
"Jocelyne is awesome to work with! Thank you for your help!"
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Christopher Cardwell

September 23, 2024

5  out of  5
rating by Christopher Cardwell
"Every question I had was answered was answered diligently with nothing but professionalism from Cameron. I can recommend this agency knowing they’ll put in the work."
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Joniqua McCluskey

September 23, 2024

5  out of  5
rating by Joniqua McCluskey
"Cameron was awesome to work with!! Great customer service, highly recommend this agency!!!"
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Monique Villalobos

September 20, 2024

5  out of  5
rating by Monique Villalobos
"Spoke to Joceline today, very professional and all around a good experience."
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Janae Mark

September 13, 2024

5  out of  5
rating by Janae Mark
"My experience with State Farm was amazing ! Cameron was able to assist me quickly and efficiently, but also show empathy and true understanding to my needs and wants with my Auto Insurance I completely recommend working with Cameron from Ken agency!"
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Susan E

September 12, 2024

1  out of  5
rating by Susan E
"Went from awesome to extremely disappointing."
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Skylee Urmson

September 10, 2024

5  out of  5
rating by Skylee Urmson
"Joceline Wilson is a very kind and very helpful she answered all my questions and was polite and understanding"
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Brandie M.Alvey

September 10, 2024

5  out of  5
rating by Brandie M.Alvey
"Joceline was amazing, great customer service and you could really tell she cared about helping me get a lower rate. There were multiple questions that I had and without hesitation she was able to answer and explain the reasoning behind them. Definitely would recommend her."
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Tina Kalb

September 10, 2024

5  out of  5
rating by Tina Kalb
"Joceline Wilson is the best , she helped me get life insurance and has also quotes for other family members"