Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Magen Thomas

Magen Thomas

November 19, 2024

5  out of  5
rating by Magen Thomas
"This office has the best customer service. They always make it easy to handle every situation. I recommend them to anyone who loves convenience. I can not thank Pauline enough for all of her help!!! Thank you. 10/10"
Profile photo of Gary Cena

Gary Cena

November 15, 2024

5  out of  5
rating by Gary Cena
"Pauline, from Ken Schuurman's State Farm team, demonstrated authentic professionalism, politeness, positivity, and punctuality this morning, throughout my phone call to the State Farm office and in quickly delivering upon the service she committed within the timeline she stated. Upon answering my call, Pauline quickly gathered my information, discerned my expressed need, set up a plan of action, and followed through on her plan. I thank her for her knowledge, efficiency, experience, and kindness. Pauline's service is consistent with the service I have experienced from Ken and his team over years and is much appreciated. Thank you!"
Profile photo of Ciera Carter

Ciera Carter

November 13, 2024

5  out of  5
rating by Ciera Carter
"This company has been so fantastic to work with! Every time I have called I have always gotten a clear answer and help with everything I neex assistance with. As a young adult who is trying to figure out the world of insurance, Joceline, Pauline and Tabatha have made it a really easy and smooth process! Thank you!"
Profile photo of David Petty

David Petty

November 5, 2024

5  out of  5
rating by David Petty
"Camron was absolutely great to work with. Easy communication, honest and very informative. The “no pressure” sales approach is my style."
Profile photo of Tiffany Yang

Tiffany Yang

October 29, 2024

5  out of  5
rating by Tiffany Yang
"Pauline was so helpful on taking care of my insurance needs, love this office!"
Profile photo of David Sarantis

David Sarantis

October 28, 2024

5  out of  5
rating by David Sarantis
"I can’t say enough good things about working with Joceline! She has been an incredible insurance agent—knowledgeable, patient, and always looking out for my best interests. Joceline took the time to understand my needs, walked me through every option, and made sure I felt confident in my choices. Her communication is outstanding, always responding quickly and clearly to any questions or concerns. It’s clear she genuinely cares about her clients and goes above and beyond to provide the best service possible. I highly recommend Joceline to anyone looking for an insurance agent who is both professional and personable!"
Profile photo of Felicia Stanley

Felicia Stanley

October 28, 2024

4  out of  5
rating by Felicia Stanley
"My experience was great ,couldn't help noticing the great atmosphere and the hospitality"
Profile photo of brett souza

brett souza

October 25, 2024

5  out of  5
rating by brett souza
"Spoke with Joceline at this local Sacramento insurance office! She was so helpful and knowledgeable! 10/10 recommend for all your insurance needs"
Profile photo of Jetzi Gonzalez

Jetzi Gonzalez

October 24, 2024

5  out of  5
rating by Jetzi Gonzalez
"Joceline was wonderful! She answered all my questions and concerns and made me feel confident. Thank you Joceline for being so patient and guiding me through the process 🙌🏻 you are the best!!"
Profile photo of L M Greene

L M Greene

October 20, 2024

5  out of  5
rating by L M Greene
"My car is now insured by State Farm. In a big part due to one of your rep’s, Cameron. He is very pleasant to work with, knowledgeable as well. Any and all my questions were explained and answered. I would not hesitate to call again if my needs for coverage change in any way. Thank you, L Greene"
Profile photo of Olga Gonzalez

Olga Gonzalez

October 18, 2024

5  out of  5
rating by Olga Gonzalez
"A big thank you to Joceline Wilson. I feel relieved to know that I have received the best insurance coverage at an affordable rate. Ms. Wilson not only took her time to explain in detail about my policy, but she was very caring and kind. If you are looking for insurance or ready for a change. I highly recommend this office. Although I am sure the staff at Ken Shuurman are all amazing. You will not regret talking to Ms Wilson."
Profile photo of Paradise Douglas

Paradise Douglas

October 18, 2024

5  out of  5
rating by Paradise Douglas
"Ken was absolutely amazing. He was really nice with communication and active listening skills."
Profile photo of R B

R B

October 16, 2024

5  out of  5
rating by R B
"My call today with Ken Schumer State Farm couldn’t have been any easier. Joceline was quick to handle my vehicle update and I even ended up with a break on my rates. Appreciate for the fast turn around and excellent customer experience."
Profile photo of Terah Baconsauce

Terah Baconsauce

October 16, 2024

5  out of  5
rating by Terah Baconsauce
"Tabitha helped me figure out what policy would really work for me i highly recommend going to her for any of your insurance needs she's amazing 👏 🤩"
Profile photo of Karen Pitts

Karen Pitts

October 16, 2024

5  out of  5
rating by Karen Pitts
"Ms.Pauline, is 1st rate. Pauline was very professional, committed, honest, caring, and very knowledgeable. I needed an auto quote and she help meet my need. Thank you Pauline for being part of an outstanding team! :-)"
Profile photo of Joseph Sharp

Joseph Sharp

October 15, 2024

5  out of  5
rating by Joseph Sharp
"Cameron was fantastic, made it easy to bind a new policy. A week after my policy was active, I realized I hadn’t yet pulled my proof of insurance cards, so it was another chore on the list. They reached out to me unprompted and sent me the cards. Pretty damn good customer service."
Profile photo of Karen Herrera

Karen Herrera

October 11, 2024

5  out of  5
rating by Karen Herrera
"Cameron was excellent and his customer service and personal skills very patient very detail oriented very comfortable with experience. I recommend Cameron and Jocelyn very friendly and kind."
Profile photo of Michele Ann Chavez

Michele Ann Chavez

October 4, 2024

5  out of  5
rating by Michele Ann Chavez
"The personal service we have received from Tabitha, since switching to State Farm has gone above and beyond for us. We chose to bring our business closer to home and saved money in doing so."
Profile photo of Rocky Dimeo

Rocky Dimeo

October 2, 2024

5  out of  5
rating by Rocky Dimeo
"I really appreciate Joceline @ the ken schuurman state farm team...you guys have been great and I'm sorry that the insurance game in California is crazy right now...I know that it can be hard sometimes but try to stay positive and I hope things get better"
Profile photo of Joseph Andres

Joseph Andres

October 2, 2024

5  out of  5
rating by Joseph Andres
"Great experience! Pauline really did a wonderful job helping me get the best insurance for my budget. She explained all my options well, and helped me come to a very informed decision. 100% recommend!"
Profile photo of Waarshine

Waarshine

September 26, 2024

5  out of  5
rating by Waarshine
"This insurance is the best in Sacramento if anyone needs anything ask for Joceline Wilson she’s the real deal!! She’s so nice and caring her customer service skills are 10/10"
Profile photo of Shawn Ballard

Shawn Ballard

September 26, 2024

5  out of  5
rating by Shawn Ballard
"I'll keep this short and sweet as I am relatively new to State Farm, but I can report on my experiences thus far and attest to that. If you want someone who is genuinely on your side and will fight tooth and nail for you to not only secure the best rates possible but who also makes the whole experience seamless and, I dare say, effortless, then look no further. This location is all that, plus some. Jocelyne goes above and beyond duty to ensure your safety and all aspects of life. As always, I will update if and when necessary, but honestly, so far, so good."
Profile photo of Amg_t4r

Amg_t4r

September 25, 2024

5  out of  5
rating by Amg_t4r
"Warm greetings to you all! I wanted to take some time out of my day to write a review because of the remarkable service I have received. I normally don't go out of my ways to write a review but I honestly felt like Pauline whom assisted me made it clear that she completely comprehend the situations I needed to be handled for the best outcome. The kindness in her heart and knowledgeable self really represented how this office brings out the most successful services. Thank you, State Farm. I will say this is absolutely a top notch office!"
Profile photo of Melissa Khang

Melissa Khang

September 24, 2024

5  out of  5
rating by Melissa Khang
"Pauline is immensely awesome! No doubt about it. She paitiently guided me through on helping me save some money on my car insurance. I would honestly say it was such a pleasure time with her devoted work ethnic. I've repeatedly been having issues dealing with previous insurance companies but she sure made my experience there feel like it was without difficulty by answering all of my endless questions and going in depth to provide me a feeling of solace. I am filled with gratitude that there is still compassionate people like her out there working in this area of work."
Profile photo of Tammie Retter

Tammie Retter

September 24, 2024

5  out of  5
rating by Tammie Retter
"They made it so easy to switch insurance companies with great rates and benefits."